Total Quality Management in Human Service Organizations
The total quality management (TQM) paradigm presents a unique opportunity for human service professionals to break away from traditional management approaches. In this useful text, the authors provide a clear overview of the tenets of TQM, as well as illustrative and detailed case studies in an array of human service settings.
- ISBN 13 : 9780826193407
- ISBN 10 : 0826193404
- Judul : Total Quality Management in Human Service Organizations
- Pengarang : John Joseph Gunther, Frank Hawkins, Frank Hawkins, Frank Hawkins,
- Kategori : Business & Economics
- Penerbit : Springer Publishing Company
- Bahasa : en
- Tahun : 1996
- Halaman : 236
- Halaman : 236
- Google Book : http://books.google.com/books?id=A0dHAAAAMAAJ&dq=intitle:total+quality+mana&hl=&source=gbs_api
-
Ketersediaan :
In this useful text, the authors provide a clear overview of the tenets of TQM, as well as illustrative and detailed case studies in an array of human service settings.