Performance Management is an HR issue and responsibility for it lies with the HR department (even if it seems to be the job of individual line managers, team leaders or a business improvement initiative). For the first time, this audit brings together all the issues involved in performance management and sets out a clear system for analysing, reviewing and improving them. If your organisation does not already use performance management formally, you will find a simple framework for introducing appropriate performance management systems and making them work. If it does use performance management techniques, you will find the tools to review and evaluate existing procedures - and make them work better. At each step there are suggested questions, draft questionnaires, policy checklists and project planning guidelines to help you review: General principles and practices The way you define and agree your expectations of teams and individual staff Methods of planning performance Methods of measuring and reviewing performance (performance reviews and feedback, performance measures and documentation) The way you relate pay to performance (including analysis of the techniques available) Training and development in relation to performance management Run this audit and get a clear picture of the strengths and weaknesses of performance management in your organisation. Then identify and implement improvements, and measure the results.
If it does use performance management techniques, you will find the tools to review and evaluate existing procedures - and make them work better.
The e-reward 2014 survey of performance management found that the three major concerns of respondents - all about line managers - were: 1. The lack of line managers with the skills required to carry out performance management effectively. 2. Line managers who don't discriminate sufficiently when assessing performance. 3. Line managers who were reluctant to conduct performance management reviews.Many organizations are aware of this and do provide training for their line managers but the focus tends to be on the skills required to manage the performance of people rather than how to ensure that the system works well because of the commitment and expertise of line managers. This toolkit provides a complete set of customizable tools to facilitate active learning sessions including discussion, practical exercises and role plays, as well as handouts, slides and notes so that you can be sure that you have everything that you need to train managers efficiently and effectively in performance management. It will help organizations increase the effectiveness of their performance management systems through building acceptance of the need for performance management, commitment to it, an understanding of how it works and the skills required.The toolkit is organized into eight learning modules, each covering an aspect of performance management. Each of these can stand alone as formal learning programmes but the contents of the modules constitute a menu from which a selection of the presentations and exercises can be made to build specially constructed programmes or e-learning material.
Line managers who were reluctant to conduct performance management reviews.Many organizations are aware of this and do provide training for their line managers but the focus tends to be on the skills required to manage the performance of ...
Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In this fully revised new edition, Armstrong incorporates the findings of two major research projects on performance management (CIPD and e-reward) and illustrates the results with a number of pertinent case studies providing great advice from experienced practitioners. The concept and practice of performance management have been completely updated in the light of current best practice. Performance Management provides the ideal action plan for any manager wanting to get the best from their employees. It is packed with detailed and practical advice and this third edition is complete with fully up-to-date chapters on the basis, process and practice of performance management and on performance management roles.
It is packed with detailed and practical advice and this third edition is complete with fully up-to-date chapters on the basis, process and practice of performance management and on performance management roles.
Managing performance is a critical focus of HR activity. This title reveals what leading organisations are doing to manage their employees' performance and how they are delivering results. It shows you how to improve the management of your employees' performance.
Managing performance is a critical focus of HR activity.
Managing performance is a critical focus of HR activity. Well designed strategies to recognise and improve performance and focus individual effort can have a dramatic effect on bottom-line results. However, performance management delivered badly is a waste of time that will win you no friends. The problem is to determine what processes, tools and delivery mechanisms will improve performance in your organisation, and which are best avoided.Michael Armstrong and Angela Baron have tracked performance management processes over the past several years and can demonstrate which ones deliver and which ones are duds. Their comprehensive survey reveals what leading organisations are doing to manage their employees performance and how they are delivering results.
The problem is to determine what processes, tools and delivery mechanisms will improve performance in your organisation, and which are best avoided.Michael Armstrong and Angela Baron have tracked performance management processes over the ...
Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool.
By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool.
Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In the completely updated fifth edition of this classic text, Michael Armstrong considers the latest developments in this area, and how these can be applied to managing staff for increased performance. The new edition includes guidance on 360-degree feedback and the results of a far-reaching e-reward survey of performance management practices in 156 organizations. Ideal for practitioners and students alike, Armstrong's Handbook of Performance Management is aligned to the CIPD standards for Performance Management and so is ideal for those working towards the intermediate and advanced level qualifications. It remains the most authoritative and engaging textbook on performance management and is accompanied by an extensive online resource, including PowerPoint slides for tutors, and a glossary, literature review, and exercises to help students to test their learning.
In the completely updated fifth edition of this classic text, Michael Armstrong considers the latest developments in this area, and how these can be applied to managing staff for increased performance.
