"At last a book to show you in very practical terms what real changes you have to make to become truly customer focused." ¿ Cannon Ltd. A proven framework to implement a customer-focused strategy usin
Selengkapnya...
"At last a book to show you in very practical terms what real changes you have to make to become truly customer focused." ¿ Cannon Ltd. A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.
This book includes case histories of companies like Unipart and Cannon who have already discovered how successful Kaizen customer care can be when joined with traditional customer service strategies.
The encyclopedic work on lndian logic was done by Jayantabhatta when he was
imprisoned by a Kashmiri king. When King Kamalapada at the instigation of King
Visvamitra killed all the sons of Sage Vasishta, the sage was unruffled and did ...
