Sebanyak 19 item atau buku ditemukan

Pembinaan bahasa Indonesia/Melayu dalam dunia pendidikan

Enhancing the use of Malay and Indonesian languages in the educational field; seminar proceedings.

Lebih dari 2 / 3 ilmuwan dunia dapat membaca bahasa Inggris , 75 % surat -
surat di dunia ditulis dalam bahasa Inggris , dan 80 % informasi yang tersimpan
secara elektronis ditulis dalam bahasa Inggris , 80 % dari 40 juta pemakai
internet ...

Koperasi dan perekonomian Indonesia

penjajahan Belanda , di Indonesia terjadi persaingan yang sangat tidak
seimbang antara Koperasi Indonesia dengan firma atau perseroan yang
bermodal besar . Koperasi Indonesia yang tidak begitu besar , modalnya ,
apalagi jikalau ...

The 5 Keys to Win Life in an Oasis

melatih kepemimpinan dengan nurani

Great Customer Connections

Simple Psychological Techniques that Guarantee Exceptional Service

"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.

" Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that ...

Kaizen Strategies for Customer Care

How to Create a Powerful Customer-care Program-- and Make it Work

"At last a book to show you in very practical terms what real changes you have to make to become truly customer focused." ¿ Cannon Ltd. A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.

This book includes case histories of companies like Unipart and Cannon who have already discovered how successful Kaizen customer care can be when joined with traditional customer service strategies.

The wrongs of Ireland historically reviewed, from the invasion to the present time

a national poem, in six cantos, with copious illustrations : to which is prefixed, an eulogium to Ogyagia

Solemn Introduction of the subject— Ireland compared to a Land of graves— a
theatre of carnage— appeal to heaven, the divine witness of her wrongs-
Invocation to the Harp of the West— Picturesque beauties of Ireland delineated—
her Geographical and Physical advantages illustrated— Arrival of the invasive
Danes— Spirited struggles of the natives against the first Invaders— successful
triumph of their magnanimous arms— restoration of national peace— Inroads of
the Saxon ...

Arsitektur kolonial Belanda di Indonesia

L'architecture coloniale néerlandaise en Indonésie.

Selain itu ada juga bangunannya yang menerapkan konsepsi arsitektur modern
fungsionalisme tanpa memasukkan unsur tradisional sama sekali, seperti
misalnya bangunan Java Store di Tunjungan Surabaya. Pada awal abad ini
berkembang arsitektur modern dimulai dari negara-negara Barat. Selain oleh
karena perubahan dalam budaya dan pola pikir, arsitektur modern timbul
sebagai akibat kejenuhan terhadap bentuk-bentuk arsitektur klasik yang sudah
berkembang selama ...

Panduan Proyek Panduan Membuat Program Toko dengan PHP, MySQL dan Dreamweaver Point of Sale (POS)

A Practical Guide to Head Injury Rehabilitation

A Focus on Postacute Residential Treatment

The current volume applies behavioral techniques to the inpatient, postacute rehabilitation of patients who have suffered traumatic brain injury. The authors detail new procedures to alleviate cognitive and behavioral problems, and discuss ways to integrate the client, his or her family, and professionals in the rehabilitation process. Clinicians wll find the work a unique, well-rounded guidebook.

In his case, dating skills training emphasized role-playing conversations with
females in various situations (e.g.. asking for assistance, introducing himself,
making a phone call). Another component of dating skills training is homework ...