Training for Total Quality Management
There are many books on Total Quality Management, but this is the first written specifically to help trainers introduce or run a TQM system. Written in a direct and participative style, using case studies, questionnaires and trainers tips, this practical guide will help trainers to: +Act as consultants as well as deliverers of information+Work at all levels in the organization+Facilitate the continuous process of change that TQM demandsNow fully up-dated to reflect changes in TQM training, the book also includes details on Business Process Improvement.
- ISBN 13 : 9780749420666
- ISBN 10 : 0749420669
- Judul : Training for Total Quality Management
- Pengarang : David R. Jeffries, Bill Evans, Peter Reynolds,
- Kategori : Business & Economics
- Penerbit : Kogan Page Publishers
- Bahasa : en
- Tahun : 1996
- Halaman : 145
- Halaman : 145
- Google Book : http://books.google.com/books?id=n034kKNivkMC&dq=intitle:total+quality+mana&hl=&source=gbs_api
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Ketersediaan :
There are many books on Total Quality Management, but this is the first written specifically to help trainers introduce or run a TQM system.