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Customer Relationship Management

Making Hard Decisions With Soft Numbers

Appropriate as a stand-alone text for single-semester courses in Customer Relationship Measurement, Service Marketing, Customer Service or Consumer Affairs. This book documents and demonstrates cost-effective techniques that the authors themselves have used to assist company managers in accomplishing strategic customer relationships management. It provides future or practicing non-technical corporate managers with the tools to better retain customers by backing their hard decisions with the soft numbers used to measure customer relationships.

This book documents and demonstrates cost-effective techniques that the authors themselves have used to assist company managers in accomplishing strategic customer relationships management.

Customer Bonding

Pathway to Lasting Customer Loyalty

A unique approach to creating lasting customer relationships beginning with awareness-building, this book explains how to build progressively stronger bonds--through reward systems, lifestyle involvement, value sharing, and empowerment networks. Dozens of case studies and real-life examples demonstrate how successful organizations have used customer bonding to improve loyalty.

A unique approach to creating lasting customer relationships beginning with awareness-building, this book explains how to build progressively stronger bonds--through reward systems, lifestyle involvement, value sharing, and empowerment ...

SSTM: Lukisan Cat Air

Gunakan berus cat bulat yang \ itmbap dan bersih. ATAP JERAMI 1. Cat sapu
cair pucat Kuning Oker. /w / CENURAM DAN BATU 1 . Gunakan warna Kuning
Oker dengan Sienna Bakar untuk kawasan hangat. Cat sapu cair pucat warna
Hijau ...

Penyusunan studi kelayakan investasi di bidang air bersih dengan peranserta swasta Pontianak

laporan akhir proyek pengembangan jasa usaha perumahan dan permukiman tahun anggaran 1996/1997

Den nordiska fattigdomens utveckling och struktur

We have applied those figures to our own data for 1995 since we do not have the
adequate data on family composition in 1994 in our data.1 In figure 10 we show
the total poverty level, based on gross family earnings, as well as our estimated ...

Pengungkapan dan pengkajian latar belakang isi naskah kuno

Hikayat Nasruwan Ade

Transliteration of an Achinese text.

Sehingga pada suatu hari diadakanlah rapat akbar yang dihadiri oleh seluruh
binatang rimba. Dalam rapat itu pula diputuskan bahwa Serigala tapa
dinobatkan sebagai guru raja. Penobatan itu telah mengundang perguncingan
semua makhluk hutan yang hadir Bahkan banyak diantara mereka yang merasa
iri dan dengki terhadap jabatan kehormatan yang disandang Teungku Tapa (
Serigala). Ketika itu lahir berbagai ide dari kelompok iri untuk menjatuhkan
martabat Serigala ...