Effects of customer satisfaction on the company's sales success
Intermediate Diploma Thesis from the year 2003 in the subject Computer Science - Commercial Information Technology, grade: 1,7 (A-), University of Applied Sciences Bergisch Gladbach (University of Applied Sciences for Economics), 15 entries in the bibliography, language: English, abstract: The following report describes the theoretical context of customer satisfaction, different methods of measuring customer satisfaction and the process and results of XYZ (thereafter called XY) customer satisfaction survey. The results of this analysis support the management in improving cooperation with customers by pointing out strengths, weaknesses and general tendencies of their business relationship.
- ISBN 13 : 3638248720
- ISBN 10 : 9783638248723
- Judul : Effects of customer satisfaction on the company's sales success
- Pengarang : Andreas Deptolla,
- Kategori : Computers
- Penerbit : GRIN Verlag
- Bahasa : en
- Tahun : 2004
- Halaman : 24
- Halaman : 24
- Google Book : https://play.google.com/store/books/details?id=ri7DIQiMLYsC&source=gbs_api
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Ketersediaan :
Intermediate Diploma Thesis from the year 2003 in the subject Computer Science - Commercial Information Technology, grade: 1,7 (A-), University of Applied Sciences Bergisch Gladbach (University of Applied Sciences for Economics), 15 entries ...
