Putting Total Quality Management to Work

What TQM Means, how to Use It, & how to Sustain it Over the Long Run

• ISBN 13 : 9781881052234
• ISBN 10 : 1881052230
• Judul : Putting Total Quality Management to Work
• Sub Judul : What TQM Means, how to Use It, & how to Sustain it Over the Long Run
• Pengarang : Marshall Sashkin,  
• Kategori : Total quality management
• Penerbit : Berrett-Koehler Publishers
• Bahasa : en
• Tahun : 1993
• Halaman : 201
• Halaman : 201
• Google Book : http://books.google.com/books?id=va4AQT6vvWIC&dq=intitle:total+quality+mana&hl=&source=gbs_api
• Ketersediaan :

In American business and industry, even in government and public service
agencies, the watchword these days is quality, often heard as total quality or total
quality management. We will call it TQM, for short. But what is TQM, and where
did it ...