CRM Orientation
Conceptualization and Scale Development
- ISBN 10 : OCLC:52629274
- Judul : CRM Orientation
- Sub Judul : Conceptualization and Scale Development
- Pengarang : Frederick Hong-kit Yim,
- Kategori : Customer relations
- Bahasa : en
- Tahun : 2002
- Halaman : 216
- Halaman : 216
- Google Book : http://books.google.com/books?id=PzyJNwAACAAJ&dq=intitle:crm&hl=&source=gbs_api
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