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Roi of Human Capital

Measuring the Economic Value of Employee Performance

Shows executives and human resource professionals how to assess the financial worth of their organizationOCOs people and offers tools and insights to calculate the payoff of any investment in an organizationOCOs workforce."

In phase two, human capital is applied to tasks and processes within the various
business units. The outputs are differentiating improvements in customer service,
product or service quality, and/or productivity as measured in unit cost terms.