Essentials of Product Quality, Customer Service, and Price Decisions
Providing the right combination of product quality, customer service and price is good business. Unless a business does something that creates value for their customer, then the chances of business success are nil.
Providing the right combination of product quality, customer service and price is good business. Unless a business does something that creates value for their customer, then the chances of business success are nil.
The Story of the Kingston Woman's History Club, 1861-tomorrow
Written in narrative form, tells the Kingston Woman's History Club's story through the eyes of four generations of altruistic women who weathered war, fire, financial obstacles, and even General Sherman's occupation. In 1861, an unspoken vow to make tomorrow better than today catapulted a group of Kingston, Georgia women to achieve several historical "firsts." They established the Confederacy's first hospital and held the South's first Confederate Memorial Day. Today, the group, known as the Kingston Woman's History Club, continues the Confederate Memorial Day ceremonies honoring both Union and Confederate dead. Their ceremony is credited with being the longest running of its type in the United States. Loyal to their mission of service, the ladies have served soldiers in every American war since 1861. During peacetime, they turned to community service and became the second chartered women's club in the state. They named the state's flower and established the town's park that is home to the club's two-building museum complex.
A Model for the Sustainability of Projects and Programs in Africa
This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. This book gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective delivery of products and services.
