H-Crm: The Key To Lifelong Business Relationships
Customers are the ends of any business. And employees are the means. The concept of h-CRM is based on this fact. This book shows you step-by-step how to create lifelong happiness and prosperity. I find h-CRM to be an effective package, which can help organisations and practicing managers to proactively think and implement some well-illustrated ideas in this book. Rakesh Sarin, Vice-President, Wartsila India Ltd ...The book is of a very high standard. It provides some very good thoughts that can be helpful to companies ... like the spiritual element in the concept of h-CRM . Nandina Ramachandran, Vice-President, Kodak India Ltd.
- ISBN 13 : 9788176499460
- ISBN 10 : 8176499463
- Judul : H-Crm: The Key To Lifelong Business Relationships
- Pengarang : Kallol Das,
- Kategori : Personnel management
- Bahasa : en
- Tahun : 2004
- Halaman : 244
- Halaman : 244
- Google Book : http://books.google.com/books?id=86eAPgAACAAJ&dq=intitle:crm&hl=&source=gbs_api
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Ketersediaan :
Customers are the ends of any business. And employees are the means. The concept of h-CRM is based on this fact. This book shows you step-by-step how to create lifelong happiness and prosperity.