Total Quality Management in Libraries

A Sourcebook

Essays discuss customer-centered models, quality improvement, quality circles, and the actual implementation of total quality management principles in libraries

• ISBN 10 : UOM:39015032542741
• Judul : Total Quality Management in Libraries
• Sub Judul : A Sourcebook
• Pengarang : Rosanna M. O'Neil,  
• Kategori : Reference
• Penerbit : Libraries Unlimited
• Bahasa : en
• Tahun : 1994
• Halaman : 194
• Halaman : 194
• Google Book : http://books.google.com/books?id=A7jgAAAAMAAJ&dq=intitle:total+quality+mana&hl=&source=gbs_api
• Ketersediaan :

Essays discuss customer-centered models, quality improvement, quality circles, and the actual implementation of total quality management principles in libraries