Total Quality Management in Libraries
A Sourcebook
Essays discuss customer-centered models, quality improvement, quality circles, and the actual implementation of total quality management principles in libraries
- ISBN 10 : UOM:39015032542741
- Judul : Total Quality Management in Libraries
- Sub Judul : A Sourcebook
- Pengarang : Rosanna M. O'Neil,
- Kategori : Reference
- Penerbit : Libraries Unlimited
- Bahasa : en
- Tahun : 1994
- Halaman : 194
- Halaman : 194
- Google Book : http://books.google.com/books?id=A7jgAAAAMAAJ&dq=intitle:total+quality+mana&hl=&source=gbs_api
-
Ketersediaan :
Essays discuss customer-centered models, quality improvement, quality circles, and the actual implementation of total quality management principles in libraries