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An Introduction to 3D AutoCAD

Provides all the information needed to create 3D models with CAD software on a PC under MS-DOS.

Provides all the information needed to create 3D models with CAD software on a PC under MS-DOS.

Implementing and Sustaining Total Quality Management in Health Care

This book will address ten of the major thrusts of TQM within health care in an ordered and practical way. The text will vary from the simple example (car parking!; your desk; telephone behaviour) to the complex, or diverse example (comprehensive standard setting). The simpler the example, perhaps the better the message. The book addresses the following issues in its subsequent chapters: Staff commitment and developing a strategy; Management and organisation of TQM; Measuring quality; Designing health care; Controlling health care processes; Empowering staff and problem solving; Customer responsiveness; Training for quality improvement; Sustaining commitment and momentum.

This book will address ten of the major thrusts of TQM within health care in an ordered and practical way.

Introducing Town Planning

This introductory text provides students with a comprehensive background on the scope and nature of British town planning. There are four major sections, covering, amongst other topics, the organization and legal basis of the present planning system and the framework of planning and development.

This introductory text provides students with a comprehensive background on the scope and nature of British town planning.