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The AMA Handbook of Project Management

Projects are the life blood of any organization. Revised to reflect the latest changes to A Guide to the Project Management Body of Knowledge (PMBOK®) and the Project Management Professional Exam®, the fourth edition of The AMA Handbook of Project Management provides readers with a clear overview of a complex discipline. Covering everything from individual projects to programs and strategic alignment, it addresses: ● Project initiation and planning ● Communication and interpersonal skills ● Scheduling, budgeting and meeting business objectives ● Managing political and resource issues ● Implementing a PMO ● Measuring value and competencies. The book compiles essays and advice from the field's top professionals and features new chapters on stakeholder management, agile project management, program management, project governance, knowledge management, and more. Updated with fresh examples, case studies and solutions to specific project management dilemmas, it remains an essential reference to the critical concepts and theories all project managers must master.

2I first encountered this “proverb” in the 1990s when it was in a list of project
management proverbs on the NASA APPEL website. When writing ... 6
International Project Management Association, ICB: IPMA Competence Baseline
Version 3.0.

The Facility Management Handbook

Shows that the management of a company's facilities, from boiler room to board room, can maximize productivity and profits. The entire facility management area - planning, leadership, managing the design process, managing finances, leasing, operations, maintenance and benchmarking - is covered.

... Sustainable Technology — solstice.crest.org Events Information American
Institute of Architects — aia.org Facility Management Knowledge Center — fmkc.
com FMLink — fmlink.com International Facility Management Association — ifma.
org ...

Beyond Customer Satisfaction to Customer Loyalty

The Key to Greater Profitability

This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.

This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.

The Project Management Question and Answer Book

What is a project charter? How about a work breakdown structure? Do you know the basic steps behind risk quantification? And why is it important to be acquainted with Goldratt’s critical chain theory? The Project Management Question and Answer Book is a one-stop reference that both beginning and experienced project managers will use in countless on-the-job situations. Providing the answers to critical questions, from the simplest to the most advanced, the book is arranged to get you the information you need the moment you need it. You’ll find helpful explanations of crucial project management issues, including: * Why PM is useful to you and your organization * How to interact with project stakeholders to maximize productivity * How to establish realistic cost, schedule, and scope baselines * What management techniques can be used to motivate teams * What methods you can use for evaluating project team performance Packed with case studies and examples, The Project Management Question and Answer Book is an indispensable guide covering everything from estimates, quality control, and communications, to time-, risk-, and human resource management. It is a practical, constantly usable resource for understanding fundamental project management issues and implementing workable solutions.

Providing the answers to critical questions, from the simplest to the most advanced, the book is arranged to get you the information you need the moment you need it.